S98 Game Privacy Policy – How We Protect Your Data

1. Introduction

S98 game takes the privacy of its players seriously. This Privacy Policy explains in plain language what personal data we collect when you use s98game.win, how that data is used, who it may be shared with and what choices you have. By creating an account or using any part of the platform — whether that is placing a cricket bet, joining a live casino table, playing bingo or making a PKR deposit via JazzCash or Easypaisa — you agree to the practices described in this policy.

This policy applies to all data collected through s98game.win and any related communications we send to registered players. It should be read alongside our Terms and Conditions, which govern the overall use of the platform.

2. Data We Collect

The personal data we collect from you falls into the following categories:

We collect only what is necessary for the purpose described. We do not collect sensitive personal data such as religious beliefs, political opinions or biometric information.

3. How We Collect Your Data

S98 game collects your personal data through the following channels:

• Direct input: When you register an account, fill in your profile details or contact our support team, you provide data to us directly.
• Automated collection: When you browse s98game.win, our servers and analytics tools automatically log technical data including your IP address, device information and browsing behaviour on our platform.
• Payment processors: When you make a deposit or withdrawal using JazzCash, Easypaisa, Raast or bank transfer, the payment provider shares transaction confirmation data with us to update your PKR wallet balance.
• Cookies and similar technologies: Our platform uses cookies to remember your session, apply your preferences and help us understand how players use different parts of the site. See the Cookies section below for full details.
• Verification requests: If we ask you to verify your identity, the documents you submit are collected and stored securely for the duration required by our security procedures.

4. How We Use Your Data

The data we collect is used for specific, legitimate purposes only. Below is a breakdown of how your personal information is put to use on s98 game:

• Account management: Creating and maintaining your player account, verifying your identity and keeping your profile information up to date.
• Transaction processing: Handling PKR deposits and withdrawals via JazzCash, Easypaisa, Raast and other supported payment methods reliably and accurately.
• Customer support: Responding to your queries, resolving account issues and handling any disputes or complaints you raise through our support channels.
• Security and fraud prevention: Detecting unusual login activity, preventing duplicate accounts and identifying any patterns that suggest misuse of the platform or its bonus system.
• Platform improvement: Analysing aggregated usage data to understand which games, features and sections of s98 game players find most valuable, so we can improve them over time.
• Promotions and VIP programme: Calculating your eligibility for bonuses, cashback offers and VIP tier benefits based on your deposit and betting history.
• Communications: Sending you important account notifications, security alerts and — where you have opted in — updates about new promotions or platform features.
• Legal and compliance obligations: Retaining records as required by our internal policies and responding to legitimate security or legal requests.

5. Payment Data & PKR Transactions

All financial transactions on s98 game are conducted in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, a bank transfer or another supported mobile wallet, the transaction is processed by the relevant third-party payment provider.

S98 game receives confirmation data from these providers — such as the transaction reference number, the amount transferred and the status of the payment — so that your PKR wallet balance can be updated correctly. We do not store your full JazzCash PIN, bank account password or any equivalent authentication credential. Those details are handled entirely by your chosen payment provider under their own privacy and security policies.

Transaction records are retained in your account history for account management purposes and for internal security review where required. You can view your deposit and withdrawal history at any time from within your account dashboard.

6. Data Sharing

S98 game does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. Your data may be shared in the following limited circumstances only:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive only the minimum data required to process your PKR deposit or withdrawal transaction.
• Technology and infrastructure providers: Trusted service providers who help us operate the platform — such as hosting, analytics and security monitoring services — may process data on our behalf under strict confidentiality agreements.
• Game providers: Third-party game studios whose titles appear on s98 game may receive anonymised session data to support game functionality. No identifiable personal data is passed to game providers without your knowledge.
• Security investigations: In cases of suspected fraud, account abuse or other serious security incidents, relevant data may be reviewed internally or shared with partners assisting in the investigation.
• Legal requirements: If we receive a valid, lawful request requiring disclosure of specific data, we will comply to the extent required while taking reasonable steps to notify affected users where legally permissible.

Any third party that processes data on behalf of s98 game is required to handle that data securely and use it only for the purpose for which it was shared.

7. Cookies & Tracking

S98 game uses cookies — small text files stored on your device — to make the platform work properly and to improve your experience. Below is a summary of the cookie types we use:

• Essential cookies: Required for the site to function. These keep you logged in during your session and remember basic preferences. You cannot opt out of essential cookies without affecting core platform functionality.
• Analytics cookies: Help us understand how players navigate the site — which pages are most visited, how long sessions last and where players encounter problems. This data is aggregated and anonymised wherever possible.
• Preference cookies: Store choices you make on the platform, such as language settings or display preferences, so you do not have to reset them every visit.
• Security cookies: Help detect suspicious session activity and protect your account from unauthorised access attempts.

You can manage or clear cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of some features on s98 game.

8. Data Security

We take the security of your personal data seriously and apply appropriate technical and organisational measures to protect it from unauthorised access, accidental loss, alteration or disclosure. These measures include:

• Encryption of data in transit using standard secure protocols.
• Restricted access to personal data — only team members who genuinely need it to perform their role can access player account information.
• Regular internal security reviews to identify and address potential vulnerabilities.
• Secure storage practices for any identity verification documents submitted by players.
• Session timeout controls to reduce the risk of unauthorised access to accounts left open on shared devices.

While we maintain strong security practices, no online platform can guarantee absolute security. You are responsible for keeping your account password confidential and for logging out of your account when using shared or public devices. If you suspect your account has been accessed without your permission, contact our support team immediately.

9. Data Retention

S98 game retains your personal data for as long as your account is active and for a reasonable period thereafter to handle any outstanding queries, disputes or security reviews. Specific retention periods vary by data type:

• Account and identity data is retained for the duration of your active account plus a reasonable period following closure to address any outstanding matters.
• Transaction records (PKR deposits, withdrawals and betting history) are retained for internal record-keeping and security purposes.
• Support communication records are kept for quality assurance and dispute resolution purposes.
• Technical and usage logs are retained for a shorter period and are used primarily for security monitoring and platform optimisation.

When your data is no longer required for these purposes, it is securely deleted or anonymised. If you request account deletion, we will process the request and remove personally identifiable data from active systems, subject to any retention obligations that apply to specific record types.

10. Your Rights Over Your Data

As a player on s98 game, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data we hold about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you can ask us to correct it. You can update many details directly from your account settings.
• Right to erasure: You can request deletion of your personal data. We will process this request subject to any legitimate retention obligations — for example, transaction records that are part of internal security logs may need to be retained for a defined period even after account closure.
• Right to restrict processing: You can ask us to limit how we use your data in certain circumstances — for example, if you have raised a dispute about its accuracy while we review the matter.
• Right to object: You can object to us using your data for direct marketing communications at any time. You can manage your communication preferences from within your account settings or by contacting support.
• Right to data portability: You can request a copy of the data you have provided to us in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected] with your account details and a clear description of your request. We will respond within a reasonable timeframe.

11. Minors

S98 game is strictly an adults-only platform for players aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If you believe that a minor has registered an account or provided personal data on s98 game, please contact us immediately at [email protected] so we can investigate and take appropriate action, including account closure and data deletion.

Parents and guardians are encouraged to use parental control tools on shared devices to prevent minors from accessing online gaming platforms. Our Responsible Gaming page has further guidance on managing access and setting boundaries around gaming activity.

12. Changes to This Privacy Policy

S98 game may update this Privacy Policy from time to time to reflect changes in how we operate the platform, new features we introduce or other relevant developments. When we make material changes, we will update the date shown at the top of this page and, where appropriate, notify active players through their registered contact details.

We encourage you to revisit this page periodically. Continuing to use s98 game after any update is published constitutes your acceptance of the revised policy. If you have concerns about any update, you are welcome to contact our support team for clarification before the changes take effect.

13. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or wish to raise a concern about how your personal information has been handled, please reach out to the s98 game support team:

Our team is available around the clock. For data-related requests, please include your registered username and a clear description of your request so we can handle it as efficiently as possible. We take all privacy concerns seriously and aim to respond promptly.